Privacy Policy | Asset Finance Australia

Privacy Policy

Last updated: 26 August 2026

1. Introduction

Velocity Works Pty Ltd (ABN 21 700 794 056), trading as Asset Finance Australia ("we", "us", "our"), is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, disclose, and protect your personal information when you use our website, calculators, and related services.

Asset Finance Australia is Credit Representative 580651 under Australian Credit Licence 383122. We provide credit assistance — we are not a lender or credit provider, and we do not provide financial advice. See our Credit Guide for details of our credit activities.

2. Information We Collect

Information You Provide

Information Collected Automatically

We do not collect sensitive information (as defined in the Privacy Act) unless you voluntarily provide it.

3. How We Use Your Information

4. Finance Enquiry Consent

When you submit a quote request or finance enquiry, you are providing explicit consent for us to contact you about your enquiry and, where you ask us to proceed, to share your details with one or more financiers on our panel in order to seek finance options for you.

You can withdraw your consent at any time by contacting us at privacy@assetfinanceaustralia.com.au.

We do not charge you a fee. If a finance application settles, the financier pays us a commission, which we disclose to you before you enter into a credit contract. This does not affect the finance terms you are offered.

Many transactions we assist with are represented as business-purpose finance. The National Credit Code generally applies to credit provided wholly or predominantly for personal, domestic or household purposes and certain residential-property purposes, but coverage depends on the borrower, purpose and transaction. Do not sign a business-purpose declaration unless it is accurate. See our Credit Guide.

5. Disclosure to Third Parties

We may share your information with:

We do not sell your personal information to third parties.

Where data is processed outside Australia, we ensure the overseas recipient is subject to obligations substantially similar to the APPs, or you consent to the transfer.

6. Data Retention

Data TypeRetention Period
Lead capture details (name, email, phone, ABN)Until lead is closed + 12 months, then securely deleted
Calculator inputsAnonymised after 90 days
Analytics data (IP, browser, device)Anonymised after 90 days
Cookie consent records12 months from date of consent
Marketing communication preferencesUntil you unsubscribe, then 30 days

7. Data Security

We implement reasonable technical and organisational measures to protect your information, including:

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

To exercise any of these rights, email privacy@assetfinanceaustralia.com.au. We will respond within 30 days.

9. Complaints

If you are not satisfied with how we have handled your personal information or a complaint, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

If your complaint is about our credit activities rather than your privacy, please contact us first. If we cannot resolve it to your satisfaction, you may refer it to the Australian Financial Complaints Authority (AFCA), our external dispute resolution scheme: www.afca.org.au, 1800 931 678, or GPO Box 3, Melbourne VIC 3001.

10. Cookies

We use cookies and similar technologies to improve your experience. Non-essential cookies (analytics, marketing) are only set after you provide consent via our cookie banner. For full details, see our Cookie Policy.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or how we handle your data:

Asset Finance Australia is a trading name of Velocity Works Pty Ltd — ABN 21 700 794 056, Credit Representative 580651 under Australian Credit Licence 383122